Privacy Policy

Our website address is: https://neelsiecinema.co.za

Effective Date: October 2024

Introduction

The Neelsie Cinema (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used correctly, lawfully, and transparently. This privacy policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for the European Union and the Protection of Personal Information Act (POPIA) in South Africa.

1. Data Controller Information

  • For EU/UK Residents: The Neelsie Cinema, registered at the Ground Floor, Neelsie Student Centre, De Beer Street, Stellenbosch, is the data controller for the General Data Protection Regulation (GDPR).
  • For South African Residents: The Neelsie Cinema, registered at the Ground Floor, Neelsie Student Centre, De Beer Street, Stellenbosch, is the responsible party under the Protection of Personal Information Act (POPIA).

If you have any questions or concerns regarding the processing of your personal data, you may contact our Data Protection Officer (DPO) at:

2. Information We Collect

We collect and process the following personal data from you:

  • Technical information (e.g., IP address, browser type, cookies)
  • Any other information you provide us through forms, emails, or other communication methods.

3. Purpose for Processing Personal Information

We collect personal data for the following purposes:

  • To provide services and products requested by you.
  • To manage and respond to your inquiries.
  • To personalise and improve user experience.
  • To comply with legal obligations.

4. Legal Basis for Processing (GDPR Compliance)

Under the GDPR, we rely on the following lawful bases for processing personal data:

  • Consent: You have given explicit consent for us to process your data.
  • Legal obligation: Where processing is required to comply with a legal obligation.
  • Legitimate interests: Where processing is in our legitimate interests, and those interests are not overridden by your data protection rights.

5. Lawful Basis for Processing (POPIA Compliance)

Under POPIA, we process personal information based on the following justifications:

  • Consent: You have given voluntary, specific, and informed consent.
  • Contractual necessity: Processing is necessary for fulfilling or entering a contract.
  • Legal requirement: Where the processing is required by law.
  • Legitimate interest: To pursue our legitimate business interests, provided it does not override your rights.

6. Sharing Your Information

We may share your data with:

  • Third-party service providers assist us with data processing, hosting, or analytics under strict confidentiality agreements.
  • Legal authorities when required by law or to protect legal rights.
  • International data transfers, including sharing data with organisations outside your country, will be done with appropriate safeguards (e.g., EU Standard Contractual Clauses for GDPR compliance).

7. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy. Retention periods may vary depending on legal requirements, the nature of the information, or business needs.

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, modification, or destruction. These measures include encryption, access controls, and regular security audits.

9. Your Rights (GDPR & POPIA)

You have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can ask us to correct any incorrect or incomplete personal data.
  • Erasure: You can request that we delete your personal data in certain circumstances.
  • Restriction: You can ask us to limit or suspend the processing of your personal data.
  • Data portability: You can request the transfer of your data to another organisation.
  • Objection: You may object to processing your data where we rely on legitimate interests as the legal basis.
  • Withdraw consent: You can withdraw your consent at any time, where processing is based on consent.

To exercise these rights, contact us at info@neelsiecinema.co.za

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve the functionality of our website. You can manage or turn off cookies in your browser settings. For more details, please refer to our Cookie Policy below.

11. Complaints

If you have any concerns about our processing of your personal data, you have the right to lodge a complaint with the relevant data protection authority:

  • For EU/UK Residents: Contact the Information Commissioner’s Office (ICO) in the UK or your local data protection authority in Europe.
  • For South African Residents: Contact the Information Regulator (South Africa).
  • South Africa Information Regulator Contact Information:
    • Website: https://www.justice.gov.za/inforeg/
    • Email: complaints.IR@justice.gov.za

12. Changes to This Privacy Policy

We may update this privacy policy occasionally to reflect changes in our practices, legal requirements, or other operational reasons. We encourage you to review this policy periodically.

Contact Us If you have any questions about this Privacy Policy, please get in touch with us at:

Cookie Policy

Effective Date: October 2024

Introduction

The Neelsie Cinema (“we”, “us”, “our”) uses cookies and similar technologies to enhance the functionality of our website and improve user experience. This Cookie Policy explains what cookies are, how we use them, and how you can control them.

This policy complies with the Protection of Personal Information Act (POPIA) in South Africa and the General Data Protection Regulation (GDPR) in the UK and Europe. By using our website, you consent to the use of cookies as outlined in this policy.

1. What Are Cookies?

When you visit certain websites, cookies are small text files stored on your device (computer, tablet, or mobile). Cookies help websites remember your actions and preferences (such as login, language, font size, and other display preferences) over time so that you don’t have to keep re-entering them whenever you return to the site or browse from one page to another.

2. Types of Cookies We Use

We use the following categories of cookies on our website:

  • Essential Cookies: These cookies are necessary for the proper functioning of our website and cannot be switched off in our systems. They are usually set in response to your actions, such as setting your privacy preferences, logging in, or filling out forms.
  • Performance Cookies: These cookies collect information about how visitors use a website, such as which pages are visited most often and whether users receive error messages. They help us understand how users interact with the site and improve its performance.
  • Functionality Cookies: These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, personalised features.

3. Legal Basis for Using Cookies (GDPR & POPIA)

  • Under the GDPR (UK/EU), we use cookies based on your consent for all non-essential cookies (e.g., performance, functionality, and targeting cookies). Essential cookies are used based on our legitimate interest in ensuring the functionality of our website.
  • Under POPIA (South Africa), we process personal information collected through cookies based on your consent for non-essential cookies and legitimate interest in essential cookies.

4. Third-Party Cookies

In addition to our cookies, we may also use third-party cookies provided by service providers to collect information for analytics, advertising, or social media purposes. The respective privacy policies of the third parties govern these third-party cookies.

5. Cookie Consent and Control

When you first visit our website, we will request your consent to use non-essential cookies. You can manage or withdraw your consent at any time by:

  • Cookie Settings Tool: You can access our cookie management tool to modify or withdraw your consent for non-essential cookies.
  • Browser Settings: Most web browsers allow you to control cookies through your settings. You can set your browser to block or alert you about cookies or delete already set cookies. Please note that blocking cookies may affect the functionality of our website.

6. Managing Cookies

Here’s how you can manage or delete cookies through your browser:

7. Duration of Cookies

Cookies can be session cookies (which are temporary and expire when you close your browser) or persistent cookies(which remain on your device until they expire or you delete them). We use both types depending on the function.

  • Session Cookies: These cookies are deleted once you close your browser and are used for temporary tracking (e.g., remembering items in your shopping cart).
  • Persistent Cookies: These cookies remain on your device for a set period (as defined in the cookie) and are used to remember your preferences or for tracking.

8. Data Collected by Cookies

Depending on the type of cookie used, we may collect the following information:

  • IP address
  • Browser type
  • Device information
  • Time and date of your visit
  • Pages viewed and actions taken on the website
  • Referring website URL

9. Changes to Our Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements or our cookie practices. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

10. Contact Information

If you have any questions about our use of cookies or this policy, you can contact us at:

Scroll to Top